How to handle negative online publicity

How to handle negative online publicity . How to counteract negative publicity ? webcides@gmail.com . How to counteract negative publicity ? How to overcome online negative PR ? Sometimes, bad publicity is inevitable. Even when you and your organization behave responsibly, you always run the small risk of an unexpected PR disaster. Don’t respond to criticism with posts ! Don’t argue. Your best bet is to apologize and move on . “no comment” is still a story. No one cares if you’re right if you aren’t respectable or likable in the first place. Judge how much authority your detractors command. If they aren’t respected, don’t respond—even if their criticisms are valid. If one person complains, they could be wrong. If a lot of people complain, you’re wrong. Look at it as an opportunity. Want to turn an angry customer into a dedicated one? Fix their problem! Direct the blame away from you. What’s the best way to get away from a really terrible PR disaster? Outperform it. Webcide.com are world's number one agency for negative public relations .http://www.webcide.com/#!negative-pub... Contact us for a free consultation , http://www.webcide.com/#!contact/cgbd , you can find our details in the description of this video . Looking forward to help you . http://youtu.be/jVu4H_grEdA
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